Support

Support for Komorebi Shopping Street.

Save and resume

Your town is saved automatically on your device. To move it to another device, export a save file from the menu and import it on the other device. Exporting a save file is also recommended before uninstalling.

Remove Regular Ads

Sign in with the same account on the store where you purchased, then select Restore purchases in the game menu. Purchases do not transfer between iOS and Android. Optional rewarded videos remain available after ad removal depending on age and consent settings.

Rewarded videos

Finish a video to receive 1 million fictional Yeen, once per in-game month. Closing early or a load failure gives no reward. You can keep building without watching videos. Changing the displayed fictional currency does not change the value of the reward.

Age settings for ads

Banner ads and rewarded videos are not used for people under 18 or those who do not answer. Change your age group in the menu without entering a date of birth or name. Regular town-building does not require watching ads.

Report an issue

Email your device model, operating system and app versions, the steps you took, and any message displayed. Do not send passwords, card numbers or store authentication codes. Request refunds through the relevant store.

DS MANAGEMENT, Y.K. · system@ds-management.com